Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of josh sykes

josh sykes

June 20, 2025

5  out of  5
rating by josh sykes
"Outstanding Assitance very respectful and helpful"
We responded:
"Thank you, Josh! I'm happy to hear that you found our assistance respectful and helpful. We strive to provide outstanding service to all our customers. If you ever need anything else, feel free to reach out!"
Profile photo of Nicholas Scrima

Nicholas Scrima

June 11, 2025

5  out of  5
rating by Nicholas Scrima
"I had a great experience with my insurance thanks to Brandy, who helped me through the whole process. She was super friendly, explained everything clearly, and made sure my claim was handled quickly. Dealing with insurance can be a headache, but Brandy made it easy and stress-free. Give that woman a raise—she’s the reason I’ll be staying with this company!"
We responded:
"Thank you for your review, Nicholas! I'm happy to hear that Brandy made your experience smooth and stress-free. Her dedication to providing clear explanations and friendly service is truly appreciated. We're grateful to have you with us, and if you need anything else, just let us know!"
Profile photo of Keishanna Bernard

Keishanna Bernard

June 10, 2025

5  out of  5
rating by Keishanna Bernard
"Brandy J has been nothing but helpful and kind to me ! Everybody in this office is amazing"
We responded:
"Thank you for your review, Keishanna! I'm happy to hear that Brandy and the rest of the team have been helpful and kind. We appreciate your kind words and are always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Dana Graves

Dana Graves

May 27, 2025

5  out of  5
rating by Dana Graves
"We have multiple policies and Nydia and the entire staff are always helpful and go out of their way to make sure we are taken care of. It is never stressful to work with them. They are always attentive and quick to respond. It is definitely a refreshing change from the standard."
We responded:
"Thank you, Dana, for sharing your experience! I'm glad to hear that Nydia and the team have been attentive and responsive to your needs. It's wonderful to know that working with us has been a stress-free experience for you. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"
Profile photo of Joni Wright

Joni Wright

May 23, 2025

5  out of  5
rating by Joni Wright
"Nydia was awesome! She was patient and well knowledgeable. I definitely would recommend her and Chris Richardson State Farm to my friends and family."
We responded:
"Thank you, Joni! I'm happy to hear that Nydia provided such excellent service. Her patience and knowledge truly make a difference. We appreciate your recommendation and are here for any of your insurance needs. Feel free to reach out anytime!"
Profile photo of Nikkii Gilmore

Nikkii Gilmore

May 22, 2025

5  out of  5
rating by Nikkii Gilmore
"I call Mrs. Nadia Reynolds for everything. She is great with responding and gathering all the information I need. The best customer service ever. Thank you Nydia for all you do."
We responded:
"Thank you, Nikkii, for sharing your experience! I'm glad to hear that Nadia has been responsive and helpful in providing the information you need. We appreciate your kind words about her customer service. If you ever have more questions or need assistance, feel free to reach out to our office."
Profile photo of Maria Billings

Maria Billings

May 15, 2025

5  out of  5
rating by Maria Billings
"Brandy is an expert in her craft. Her expertise and prompt approach makes her best in class!"
We responded:
"Thank you, Maria, for sharing your feedback! We're pleased Brandy could assist you. We appreciate you taking the time to let us know about your experience. Please contact our office if you have any additional questions."
Profile photo of Norivy Pagan

Norivy Pagan

May 14, 2025

5  out of  5
rating by Norivy Pagan
"Awesome experience! Brandy was patient and super informative. Definitely planning on staying a customer for a long time."
We responded:
"Thank you, Norivy, for sharing your experience! I'm glad to hear that Brandy was patient and informative. We truly appreciate your loyalty and look forward to continuing to serve you. If you ever have any questions or need assistance, don't hesitate to reach out!"
Profile photo of Lera Peters

Lera Peters

May 7, 2025

5  out of  5
rating by Lera Peters
""Like a good neighbor, State Farm is there" is more than their mantra based on my personal experience. Unfortunately, I had an auto accident in Nov. 2022: State Farm handled my claim quickly, efficiently, flawlessly, from start to finish. All of the agents, claims adjusters and particularly Account Manager Nydia Reyolds tirelessly answered my questions with outstanding customer service and professionalism. Fast forward to April, 2025: I requested a claim related reissue of a document and, once again, Nydia Reynolds handled my request efficiently and professionally, ensuring I once again experienced a positive customer experience. I highly recommend State Farm."
We responded:
"Thank you, Lera, for sharing your experience! I'm happy to know that our team, especially Nydia, provided you with efficient and professional service during both your auto accident claim and the recent document reissue. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out."
Profile photo of Racquel Radway

Racquel Radway

May 7, 2025

5  out of  5
rating by Racquel Radway
"Nadia Reynolds, gave great help and assistance. She has a stupendous attitude towards work"
We responded:
"Thank you, Racquel, for sharing your experience! I'm happy to hear that Nadia provided you with such excellent assistance and displayed a wonderful attitude. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Gennifer Jamison

Gennifer Jamison

May 7, 2025

5  out of  5
rating by Gennifer Jamison
"When in doubt I call Nydia for the most updated information on my insurance policies. I’ve bundled my home and car with State Farm thru Chris Richardson. Best move ever, no hidden cost everything spelled out in the beginning."
We responded:
"Thank you, Gennifer, for sharing your experience! I'm happy to hear that Nydia has been a reliable source of information for you. I'm glad everything was clear from the start. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of sydney dotten

sydney dotten

March 1, 2025

5  out of  5
rating by sydney dotten
"I am very please! Nydia Reynolds is my agent, and she makes me love my car insurance! Anything that I have come to her with she has helped me solve immediately! Every call ends with what is needed! My car was even stolen in December of 2023 right before my birthday, and thankfully it was recovered and it definitely pays off to have full coverage but Nydia provided me with every connect and resources that were needed. I know she cares because she remembers real life situations that I have shared with her in our dealings, and she always follows up to see the aftermath and always wishes me well. I hear everyone loves her services, which is completely understandable because it’s like having insurance with your favorite aunt! 🤣 I am forever grateful for State Farm insurance and especially NYDIA REYNOLDS!💖"
We responded:
"Thank you so much, Sydney, for taking the time to share your experience with us! I am absolutely delighted to hear that Nydia has been such a supportive and caring agent for you throughout your journey. It’s truly wonderful to learn how she has assisted you in navigating various situations and challenges. Your kind words mean a lot to us, and we genuinely appreciate your feedback. Please know that we are always here for you, ready to assist with any future needs or questions you may have. Don’t hesitate to reach out to us anytime; we’re just a message away!"
Profile photo of Pam Irvin

Pam Irvin

February 26, 2025

5  out of  5
rating by Pam Irvin
"I recommend the Chris Richardson Agency to fulfill all your insurance needs. They focus on their clients needs, quickly and efficiently present policies, and offer fair pricing and great service."
We responded:
"Thank you, Pam, for your wonderful recommendation! I'm happy to know that our team was able to meet your insurance needs with efficiency and fair pricing. Your satisfaction with our service is truly appreciated. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Tamara R

Tamara R

January 21, 2025

5  out of  5
rating by Tamara R
"I was having the worst experience with Geico after being with them for 20+ years, so my aunt referred me over to state Farm. That's when a agent by the name of Nydia changed my life!! Her customer service was top notch!! She made feel comfortable and at ease. She was so detailed oriented and anticipated what I needed before I could ask. I love, love, love it over there at Start Farm and would recommend All of Geico customers to make the change!! Thank you Nydia for putting a smile back in my heart !😊"
We responded:
"Thank you, Tamara, for sharing your experience with us! I'm so happy to hear that Nydia was able to make such a positive impact on your transition to our office in McDonough. Her attention to detail and ability to anticipate your needs truly reflects our commitment to exceptional service. We're grateful for your recommendation and are delighted to have you with us. "
Profile photo of Marlon Machuca

Marlon Machuca

September 19, 2024

5  out of  5
rating by Marlon Machuca
"Brandy helped me from the beginning explained everything made sure I understood everything and was really professional courteous and patient.. .I bought auto home and motorcycle insurance at a reasonable price.. .I would definitely recommend Brandy and Chris Richardson State Farm agency.. ."
We responded:
"Marlon, thank you for your wonderful review! I'm glad to hear that Brandy was able to assist you so professionally and patiently. It's great that you found our auto, home, and motorcycle insurance options to be reasonably priced. We truly appreciate your recommendation and are always here to help with any future needs. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"
Profile photo of Nikki G

Nikki G

September 18, 2024

5  out of  5
rating by Nikki G
"Brandy brandy brandy!!! This young lady is passionate about her job. I have literally been a nerve wreck asking a billion questions and making so many changes and not one time did I feel she was tired of me. 😂. She even worked after hours to assist me when needed. Working with her didn’t feel weird or awkward like some business relationships, it truly felt like I was being assisted by family, by someone that genuinely cared about what I had to say and my concerns. From my family to yours, thanks for EVERYTHING!!!"
We responded:
"Nikki, thank you so much for your wonderful review! We're so happy to hear about your positive experience with Brandy. She truly embodies the dedication and care we strive for in our office. It's great to know that she made you feel comfortable and supported, even after hours. Your kind words mean a lot to us, and we're grateful for your business. If you ever have more questions or need further assistance, we're here for you. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"
Profile photo of Paulette Wright

Paulette Wright

September 7, 2024

5  out of  5
rating by Paulette Wright
"Nadia is the best. She's always patient and knowledgeable. I enjoy talking with her."
We responded:
"Thank you, Paulette, for your wonderful review! I'm happy to hear that Nadia has been patient and knowledgeable in assisting you. We appreciate your kind words and look forward to continuing to serve you. If you have any further questions or need assistance, feel free to reach out. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"
Profile photo of Jeffrey Fowler Jr.

Jeffrey Fowler Jr.

July 25, 2024

5  out of  5
rating by Jeffrey Fowler Jr.
"Ms. Brandy Ms. BRANDY MS. BRANDY!!!!!!!!! THANK YOU SO MUCH... YOU DESERVE A WHOLE 3 YEAR RAISE. PROFESSIONAL HELPING COMMUNICATIVE YOUNG LADY. I appreciate you and applaud STATEFARM FOR HIRING YOU!!! DONT CALL MIKE. DONT CALL JAKE. CALL MS. BRANDY TO SAVE YO DAY!! THANK YOU AGAIN.... #YOUGOGIRL #YOURAWESOME"
We responded:
"Hey Jeffrey! Thanks a ton for your awesome review! We're so happy to hear about your experience with Brandy. She's definitely a professional, communicative, and helpful part of our team. Your enthusiasm is contagious, and we’re grateful to have her with us. If you ever need anything else, don't hesitate to reach out! - Chris Richardson - State Farm Insurance Agent, McDonough, GA"
Profile photo of Ayman Amin

Ayman Amin

June 11, 2024

5  out of  5
rating by Ayman Amin
"Brandy was absolutely Awesome!! She was very helpful and informative walking me through all my policies. It was a pleasure to work with her and knowing that I can trust that she will take care of all my insurance needs. I would definitely recommend her."
We responded:
"Ayman, your review made my day! I'm thrilled that you found Brandy's assistance informative and helpful. We're pleased to have earned your trust and look forward to continuing to meet all your insurance needs. Thank you for recommending us! - Chris Richardson, State Farm Insurance Agent, McDonough, GA"
Profile photo of Ivory Hilson

Ivory Hilson

May 30, 2024

5  out of  5
rating by Ivory Hilson
"Brandy is ABSOLUTELY the BEST! She assisted me with getting car insurance and made sure I received the best deal. She literally had the best customer service I’ve ever experienced!"
We responded:
"Ivory, your feedback is truly appreciated! I'm pleased to hear that Brandy provided you with exceptional customer service and helped you find the right auto coverage for your needs. We're grateful for your kind words and look forward to assisting you with any future insurance needs! - Chris Richardson, State Farm Insurance Agent, McDonough, GA"
Profile photo of Joseph Besson

Joseph Besson

May 20, 2024

5  out of  5
rating by Joseph Besson
"Felt like I knew Brandy already. She was very pleasant to work with. I saved on my car insurance."
We responded:
"Joseph, I'm thrilled you found Brandy so pleasant to work with! We're pleased you saved on your car insurance with us. Thank you for sharing your positive experience!"
Profile photo of pandiecuz_#unicorn potatoes

pandiecuz_#unicorn potatoes

May 18, 2024

5  out of  5
rating by pandiecuz_#unicorn potatoes
"Oh my god! Brandy was so amazing! Not only did she help me with my life insurance, but she got it done fast and effectively! I was not on that phone call for long at all! I would most definitely suggest Brandy if you want to get anything done insurance wise!"
We responded:
"Thank you! I'm thrilled you had a fast and effective experience with Brandy for your life insurance needs. We're pleased to have been able to assist you efficiently. If you ever need anything else, feel free to reach out. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"
Profile photo of amber selfridge

amber selfridge

May 17, 2024

5  out of  5
rating by amber selfridge
"Brandy is the best insurance rep I’ve had! She ensures you’re getting the best deals and always replies promptly when you have questions. She’s a breath of fresh air in customer service: Helpful, witty and informed! Highly recommend this State Farm office and Brandy specifically!"
We responded:
"Amber, we're glad you had such a positive experience with Brandy! We're pleased she provided you with the best deals and prompt responses. We're grateful for your recommendation and look forward to assisting you further! - Chris Richardson, State Farm Insurance Agent, McDonough, GA"
Profile photo of Ellie Metz

Ellie Metz

May 17, 2024

5  out of  5
rating by Ellie Metz
"Brandy, Nydia, and CJ are great! They are very knowledgeable on the best coverages for your autos."
We responded:
"Ellie, I'm happy you found our team knowledgeable in recommending the best auto coverages for you! We're pleased to hear that Brandy, Nydia, and CJ provided you with expert guidance. - State Farm Insurance Agent, McDonough, GA"
Profile photo of Monique Smith

Monique Smith

May 15, 2024

5  out of  5
rating by Monique Smith
"The service is perfect, Nydia helped so much she treated me like family i will refer her to all my family."
We responded:
"Thank you so much, Monique, for your heartfelt review! It brings me great joy to hear that Nydia provided outstanding assistance, making you feel like part of our extended family. We're honored by your trust and look forward to serving your loved ones as well. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"